Circle of Care respects your privacy and is committed to protecting personal information. This
Privacy Policy explains how we collect, use, store, and share information when you engage our
services, contact us, or visit our website.
We may collect personal information such as your name, contact details, location, and service
enquiry details. Depending on the service, we may also collect relevant background information to
support safe and appropriate service delivery. For counselling and supervision services, information
may include sensitive personal information shared during sessions.
Information may be collected when you contact Circle of Care by phone, email, message, website
enquiry form, or in person. Information may also be provided by an authorised representative (such
as a family member) where appropriate.
We use personal information to respond to enquiries, arrange and deliver services, issue invoices,
and communicate with clients or nominated contacts. We may also use information to support
safety and continuity of care.
Circle of Care treats information as confidential. We do not share personal information without
consent, except where disclosure is required by law or where there are serious safety concerns.
Where appropriate, information may be shared with a nominated family member or emergency
contact, in line with client preferences.
With client consent, legacy storytelling sessions may be audio recorded to support accurate writing
and delivery. Recordings are stored securely and used only for the agreed purpose. Unless otherwise
agreed in writing, recordings are deleted once final delivery is confirmed. Circle of Care will not
publish or share client stories or materials without explicit written permission.
Circle of Care takes reasonable steps to keep information secure. This may include passwordprotected devices, secure storage of digital files, and careful handling of printed materials. No system is completely secure; however, we aim to manage information responsibly and minimise risk.
You have the right to request access to personal information we hold about you and to request corrections if needed. Requests can be made by contacting Circle of Care using the details on our website.
If you submit information via our website contact form, it will be used to respond to your enquiry.
We do not knowingly collect information from children via our website.
This Privacy Policy may be updated from time to time. The most current version will be available on our website. Contact If you have questions about this Privacy Policy or how your information is handled, please contact Circle of Care using the contact details on our website.
Circle of Care – Connection, care, and peace of mind.
If you have questions about this Privacy Policy or how your information is handled, please contact Circle of
Care using the contact details on our website.
Circle of Care – Connection, care, and peace of mind.
